Effective Communication 

Effective communication between colleagues, staff, clients and customers is central to organisational effectiveness. 
Technology supports simple, fast-written messages; an essential tool. But are we losing the ability to communicate effectively face to face? 
Contact is core to leadership and management. But there is serious concern staff may use screens to manage time; preferring strings of e-mails to simple discussions. Lack of face-to-face contact can undermine confidence when difficult conversations arise and concerns expressed regarding the lack of potential leaders available internally. 
Technology constantly challenges performance and improvement of organisational efficiency. But communication, written or spoken, remains as crucial as ever, underpinned by clarity and understanding. 
F4C interactive workshops are tailored to address particular training needs including: 
• Persuasion and negotiation 
• Assertiveness 
• Difficult Conversations 
• Workplace relationships 
• Conflict management 
• Mentoring others 
Led by experienced facilitators, these interactive workshops are scoped to meet your training needs. Evaluations are consistently positive.  
All half-day workshops provide a flexible in-house resource, tweaked to reflect specific training needs.  

Contact us for more information... 

Call Di or Owen on 01206 506100 to talk about the possible. 
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